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Cookie Policy

Last Updated: January 15, 2026

This Cookie Policy explains how Silvana uses cookies and similar technologies to recognize you when you visit our car rental website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

Cookies help us understand how you use our website, remember your preferences, and improve your overall browsing experience when exploring our car rental services.

Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Examples: Session management, security features, form submissions

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular.

Examples: Google Analytics, page view tracking, user behavior analysis

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant ads on other sites.

Examples: Ad personalization, retargeting campaigns, conversion tracking

Preference Cookies

These cookies enable the website to remember choices you make (such as language or region) and provide enhanced, more personalized features.

Examples: Language selection, regional preferences, customized settings

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our service and deliver advertisements on and through the service.

  • Google Analytics - For website traffic analysis
  • Social Media Platforms - For content sharing features
  • Advertising Networks - For targeted advertising campaigns

Cookie Duration

Session Cookies

These temporary cookies are deleted when you close your browser. They help us track your actions during a single browsing session.

Persistent Cookies

These cookies remain on your device for a set period (typically 30 days to 2 years) and are activated each time you visit our website.

Managing Cookies in Your Browser

Most browsers allow you to control cookies through their settings. However, limiting cookies may impact your experience on our website.

Google Chrome

  1. Click the three dots menu in the top-right corner
  2. Select "Settings" from the dropdown
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings

Mozilla Firefox

  1. Click the menu button and select "Settings"
  2. Select the "Privacy & Security" panel
  3. Under "Cookies and Site Data", adjust your preferences
  4. Click "Manage Data" to view and remove specific cookies

Safari

  1. Click "Safari" in the menu bar and select "Preferences"
  2. Click the "Privacy" tab
  3. Under "Cookies and website data", choose your preferences
  4. Click "Manage Website Data" to view and remove cookies

Microsoft Edge

  1. Click the three dots menu in the top-right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions"
  4. Click "Manage and delete cookies and site data"
  5. Adjust your cookie preferences

For mobile browsers, please consult your device's help documentation or the browser's support website.

Your Rights and Choices

You have the right to:

  • Withdraw your consent to cookies at any time by adjusting your preferences above
  • Access information about the cookies we use and their purposes
  • Delete cookies from your browser at any time
  • Object to the processing of your data through cookies

Please note that disabling certain cookies may affect the functionality of our website and your ability to access certain features of our car rental services.

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]

Address: 173, Zhonghua Road, Section 2, East District, Hsinchu 300, Taiwan